Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Buffalo come from postal codes 14215, 14221, 14202, 14220, 14205, 14225, 14224 and 14206.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 269,315 ratings
Thank you!
Problems in the last 24 hours in Buffalo, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at Spectrum
Spectrum is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Buffalo, Erie County, New York
The most recent Spectrum outage reports came from the following cities:Buffalo, Lancaster, Getzville, Tonawanda, Depew, Hamburg, Orchard Park, East Amherst, Grand Island, North Tonawanda and West Seneca.
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| City | Problem Type | Report Time |
|---|---|---|
 Buffalo | Internet | |
| Lancaster | Internet | |
| Buffalo | Internet | |
| Buffalo | Internet | |
| Buffalo | Internet | |
| Buffalo | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Buffalo, New York
Latest outage, problems and issue reports in Buffalo and nearby locations:
- Sabres 7th (Wo)Man (@SabresCutie) reported fromNorth Tonawanda, New York
@Ask_Spectrum can you tell me why there is no signal to my house but my box is on and recording?
- Tyler (@TylerOstanski) reported fromWest Seneca, New York
@Ask_Spectrum our cable, internet and phones are not working, we like in zip 14224 is this just us or an outage in our area?
- Sabres 7th (Wo)Man (@SabresCutie) reported fromNorth Tonawanda, New York
Oh look, my @Ask_Spectrum bill went up YET AGAIN with service pixelated every day, internet going in and out and my dvr equipment is 10 years old!! They were going to charge me even MORE to get a new dvr. I have basic cable and internet and I’m getting close to $200. Disgusting!
- Casey Bortnick (@CaseyJBortnick) reported fromDepew, New York
Anyone locally having trouble watching the game... restart your @GetSpectrum cable box. Watch on the app as it reboots.
- Mike Straw (Black Lives Matter) (@MikeStrawMedia) reported fromCheektowaga, New York
Really hard to work when @Ask_Spectrum is ALWAYS DOWN
- мαуℓα 🌹 (@maylajo) reported fromGrand Island, New York
Do not... @GetSpectrum !!The service is terrible and the prices go up every year. The only reason I have them is because I’m in Grand Island and still dont have @verizonfios as an option. 🙄
- Christopher Schiller (@ckschiller) reported fromWilliamsville, New York
God damn @GetSpectrum outage right before the @BuffaloBills score!!?!?! 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
- Biacco (@biacco) reported fromBuffalo, New York
@Ask_Spectrum just wondering if there is an outage reported in my area? Buffalo, ny 14209
- mrs_simoneit (@m_marie422) reported fromBuffalo, New York
I have had the worst past two weeks with @GetSpectrum. Between continual internet disruptions, them accidentally disconnecting my service before a my move date, and every 45 minute minimal phone call in between. What am I even paying for ?
- Jimmy Mcmenimon (@JimmyMcmenimon) reported fromBuffalo, New York
@Ask_Spectrum how tf has the internet been down since 6 am this morning ******* ridiculous
- Jöe Mämä (@Bflo1974NY) reported fromBlasdell, New York
@Ask_Spectrum internet in 14219 down .. on hold for an hour ...on standby with app agent for an hour .. no answers just tell me service is down all over the area and that it just not me
- Kyle Mager Ph.D. (@vShadyyy_Tv) reported fromTonawanda, New York
@SpencGerald @vPhillyTee internet cut out. Typical @GetSpectrum
- Primetime Spaceman (@BrendanStuart) reported fromBuffalo, New York
Hey @GetSpectrum @Ask_Spectrum @SPECNewsBuffalo I don’t care what you have to do. But I would rather have AIDS and be diagnosed with COVID than have your TERRIBLE WiFi for another second. Y’all are a bunch of shmuks. FIX IT!!
- Woj (@kevinwoj) reported fromCheektowaga, New York
@Ask_Spectrum is there an outage in the 14227 area? Currently have no internet
- The Professor (@Joe_Kraus18) reported fromNorth Tonawanda, New York
.@GetSpectrum Glitchy feed this morning... Please fix this!
- Angela Keppel (@akepps) reported fromBuffalo, New York
Oh great @Ask_Spectrum has another outage. Frustrating.
- Sabres 7th (Wo)Man (@SabresCutie) reported fromNorth Tonawanda, New York
Btw @Ask_Spectrum there is an outage or something going on in my area. Parents are 2 doors down and the signal is in and out for them too.
- Sabres 7th (Wo)Man (@SabresCutie) reported fromNorth Tonawanda, New York
@Ask_Spectrum But prices raised and NEVER given a credit...
- 🦠 ozzɐpuɐɹ ɯɐpɐ (@dazzo716) reported fromKenmore, New York
@bettybarc0de @BuffaloConnie @GetSpectrum They are the worst. They send me so much paper crap.
- Nicholas May (@Nmay716) reported fromNorth Tonawanda, New York
@Ask_Spectrum you guys are the absolute worst. Just the worst.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Cycling in NYC (@cycling_nyc) reported
@Ask_Spectrum internet down for 8 hours in 10013, what is going on??
- Vinnie (@TOE_OG_) reported
@Ask_Spectrum hey I get internet service out of Erie, PA and it looks like there’s problems not only in Erie but many places. Is this correct and I’d assume techs are aware?
- Sheek (@Avone57899415) reported
@Ask_Spectrum I have had 37 outages of an hour or more in the past 7 days. And several day long outages in the last year. At what point do you guys actually provide a service that’s worth the $180 I pay per month??
- xXAshTheFoxX993 (🦊🦋💖) (@AshTheFox7535) reported
@Ask_Spectrum Like I get yall don't get paid enough but like damn at least say something on your page
- Sheek (@Avone57899415) reported
@Ask_Spectrum No, I’ve done that about 10 times in the past week. It’s the same canned response. My friend lives in the same neighborhood, has a new router (got service a month ago), & she has ****** connection as well. Is there an outage in Orlando, FL?
- Yottttttt (@monaeeee5) reported
@ThatsSo_Rave @Ask_Spectrum Somebody just told me to switch my cell phone service over to them. I think not 😭😭😭😭😭
- shawn klawitter (@sklawitt2002) reported
@Ask_Spectrum Since your tv service has gone streaming only you should consider rolling it out nation wide. it would be nice to get some of your promotions on tv.
- Sundogmarc (@sundogmarc) reported
@Marissa74852406 @Ask_Spectrum I get that they're just doing their jobs. I'm not trying to crack on employees that have been tasked with replying to social media barrages. My hope is that the Tweets get to the people that can actually address the issue. Spectrum has a monopoly here and the service is awful.
- Sundogmarc (@sundogmarc) reported
.@Ask_Spectrum Outages 3 days in a row, and extended outages 10 times in the past 30 days. At what point does the $200 per month that you charge me start to become theft? Once a new provider comes in and starts offering service here (which is imminent) you guys are so screwed.
- maze winchester 🇺🇦🌈💙 (@eximiusrectus) reported
Since @CenturyLink keeps canceling & no-showing my appts and I STILL can’t get reliable service after 1st week with them, what can you do for me @GetSpectrum ?
