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See all special offersAbout our dealership
This seller has been on Cars.com since November 2003.
We will buy your vehicle even if you do not buy ours!
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Service center
Phone number (888) 229-5128
Service hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Reviews
3.8
(134 reviews)
A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
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5.0
I had a great experience.
May 8, 2024
By cori on DealerRater
I had a great experience. Went in to look at the Chevy Trax and learn more about them. My sales guy Brian Cale, his co worker called him "The Chevy Guy" was great and not at all pushy. He was straight forward about things and if he didn't know the answer he wouldn't feed you a line of xx he would get the answer for you. I left there with a great deal and a great car. Everyone was fantastic to work with. One of the best Chevy dealerships I have ever dealt with.
5.0
I had a great experience.
May 8, 2024
By cori on DealerRater
I had a great experience. Went in to look at the Chevy Trax and learn more about them. My sales guy Brian Cale, his co worker called him "The Chevy Guy" was great and not at all pushy. He was straight forward about things and if he didn't know the answer he wouldn't feed you a line of xx he would get the answer for you. I left there with a great deal and a great car. Everyone was fantastic to work with. One of the best Chevy dealerships I have ever dealt with.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
0 people out of 0 found this review helpful.
5.0
Oil change
March 18, 2024
By David Kalb from Lancaster, Ohio
Thank You Hugh White for a job well done by building customer's confidence.
5.0
Oil change
March 18, 2024
By David Kalb from Lancaster, Ohio
Thank You Hugh White for a job well done by building customer's confidence.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
0 people out of 0 found this review helpful.Did you?
5.0
Great Service
March 14, 2024
By Janet S Miller from Lancaster, Ohio
We have been long time customers. All but one car of ours has been purchased there in the past 40 years
5.0
Great Service
March 14, 2024
By Janet S Miller from Lancaster, Ohio
We have been long time customers. All but one car of ours has been purchased there in the past 40 years
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
0 people out of 0 found this review helpful.Did you?
5.0
Chevy Silverado service
January 16, 2024
By Michael Goldsberry from Lancaster, Ohio
I was very pleased with the communications, customer service and workmanship provided during my recent truck service. The estimate and timing given by the service advisor held up. Vehicle drop off and pickup was smooth and efficient. My experience was both positive and timely.
5.0
Chevy Silverado service
January 16, 2024
By Michael Goldsberry from Lancaster, Ohio
I was very pleased with the communications, customer service and workmanship provided during my recent truck service. The estimate and timing given by the service advisor held up. Vehicle drop off and pickup was smooth and efficient. My experience was both positive and timely.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
0 people out of 0 found this review helpful.Did you?
1.0
bait and switch - once they get your $$$ forget any
January 12, 2024
By mick from kentucky
bait and switch - once they get your $$$ forget any future contact from them to make you whole - and beware of the finance guy - without one word he will try to add an additional $3500 to your tab for a warranty you never requested. i should have read reviews before i drove 3 hours to deal with them.
1.0
bait and switch - once they get your $$$ forget any
January 12, 2024
By mick from kentucky
bait and switch - once they get your $$$ forget any future contact from them to make you whole - and beware of the finance guy - without one word he will try to add an additional $3500 to your tab for a warranty you never requested. i should have read reviews before i drove 3 hours to deal with them.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
1 person out of 1 found this review helpful.Did you?
1.0
Car is great, found out they applied for multiple loans
January 8, 2024
By domains.deans.0m on DealerRater
Car is great, found out they applied for multiple loans without my knowledge or permission.
1.0
Car is great, found out they applied for multiple loans
January 8, 2024
By domains.deans.0m on DealerRater
Car is great, found out they applied for multiple loans without my knowledge or permission.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
0 people out of 0 found this review helpful.
1.0
I was charged $300 for diagnostics and still have a
October 5, 2023
By robert51 on DealerRater
I was charged $300 for diagnostics and still have a problem. The first diagnostic test was supposed to have fixed my problem,and drove off and still had the same problem. They put on the diagnostics again and charged me again.doesnt semm right
1.0
I was charged $300 for diagnostics and still have a
October 5, 2023
By robert51 on DealerRater
I was charged $300 for diagnostics and still have a problem. The first diagnostic test was supposed to have fixed my problem,and drove off and still had the same problem. They put on the diagnostics again and charged me again.doesnt semm right
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
0 people out of 0 found this review helpful.
1.0
Bate & switch - all the needed words.
July 26, 2023
By guitarz626 on DealerRater
Bate & switch - all the needed words..! Guys answering email and text didn’t exist but was a guy that eventually told me he was not even in US but worked on phone then send people to dealer. He lied which is totally unacceptable.
1.0
Bate & switch - all the needed words.
July 26, 2023
By guitarz626 on DealerRater
Bate & switch - all the needed words..! Guys answering email and text didn’t exist but was a guy that eventually told me he was not even in US but worked on phone then send people to dealer. He lied which is totally unacceptable.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
0 people out of 0 found this review helpful.
5.0
Review of Service Done
June 26, 2023
By Mary Kay Wood from Circleville, OH
Arrived on time to have my SUV serviced. It was there for an oil changed, all of the other items that needed checkedwhen taking a SUV in for service and tires rotated. It was finished in a timely manner. The service man came in tosay everything was in good order, the SUV was washed while it was there. He gave me the bill and I paid it. He alsotold me where the SUV was parked and I left.
5.0
Review of Service Done
June 26, 2023
By Mary Kay Wood from Circleville, OH
Arrived on time to have my SUV serviced. It was there for an oil changed, all of the other items that needed checkedwhen taking a SUV in for service and tires rotated. It was finished in a timely manner. The service man came in tosay everything was in good order, the SUV was washed while it was there. He gave me the bill and I paid it. He alsotold me where the SUV was parked and I left.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
0 people out of 0 found this review helpful.Did you?
5.0
Review
June 22, 2023
By LAURA FAHRER from Lancaster, ohio
John McGraw was very informative and helped me make a low-pressure, informed choice.
5.0
Review
June 22, 2023
By LAURA FAHRER from Lancaster, ohio
John McGraw was very informative and helped me make a low-pressure, informed choice.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
0 people out of 0 found this review helpful.Did you?
See all 134 reviews
