Attempts to install "EGX300 to PME ETL" result in "Error encountered running SaveIONConnectionStrings hm.ExecuteMethod return null" (2024)

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Attempts to install "EGX300 to PME ETL" result in "Error encountered running SaveIONConnectionStrings hm.ExecuteMethod return null" (1)

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Invite a Colleague Attempts to install "EGX300 to PME ETL" result in "Error encountered running SaveIONConnectionStrings hm.ExecuteMethod return null" (15)

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‎2015-03-0407:37 AM

Attempts to install "EGX300 to PME ETL" result in "Error encountered running SaveIONConnectionStrings hm.ExecuteMethod return null"

This error occurs at the "Configure System" phase of the installation as seen below.

Attempts to install "EGX300 to PME ETL" result in "Error encountered running SaveIONConnectionStrings hm.ExecuteMethod return null" (18)

I ensured that the prerequisite .Net was installed as recommended in the package. By the way, I obtained the install package from .

I encountered this same error in three different PME7.2.2 systems including those updated to CU2 so I am pretty sure that someone else must have encountered it along the way. Since it appears that it could be a permissions issue, I ensured that I was logged in as the local administrator and I also ran the MainSetup.exe as an administrator.

Any ideas/suggestions on possible ways to overcome this would be very much appreciated!

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Attempts to install "EGX300 to PME ETL" result in "Error encountered running SaveIONConnectionStrings hm.ExecuteMethod return null" (20)

sesa57310Attempts to install "EGX300 to PME ETL" result in "Error encountered running SaveIONConnectionStrings hm.ExecuteMethod return null" (21)

Schneider Alumni (Retired)

Posted: ‎2015-03-0403:17 PM

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‎2015-03-0403:17 PM

Resolved it myself. Here is how:

=====================

During the installation, the path to the ETL folder suggested by the installer is the following:

C:\Program Files\Schneider Electric\EGX300 to Power Monitoring Expert ETL

I have to admit that I was not being very careful to inspect this path during the install process and I missed the fact that the default path for PME is, in fact, in the "Program Files (x86)" folder instead. After correcting this, the installation proceeded smoothly.

C:\Program Files (x86)\Schneider Electric\EGX300 to Power Monitoring Expert ETL

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Attempts to install "EGX300 to PME ETL" result in "Error encountered running SaveIONConnectionStrings hm.ExecuteMethod return null" (22)

sesa57310Attempts to install "EGX300 to PME ETL" result in "Error encountered running SaveIONConnectionStrings hm.ExecuteMethod return null" (23)

Schneider Alumni (Retired)

Posted: ‎2015-03-0402:28 PM

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‎2015-03-0402:28 PM

Install log has the following details:

============================

TargetInvocationException in runMethod:
Exception has been thrown by the target of an invocation.

-----------------------------------------

<?xml version="1.0" encoding="utf-16"?>
<Attached>
<SaveIONConnectionStrings
Library="InstallTools.Extensions.ETL.EGX300"
Class="InstallTools.Extensions.ETL.EGX300.ConfigureDefaultJobSettings">
<filePath>@globalProgramFileFolder/@\EGX300ToIONEDefaultJobSettings.xml</filePath>
<connectionString>*****</connectionString>
<ionDataDbName>ION_Data</ionDataDbName>
<ionNetworkDbName>ION_Network</ionNetworkDbName>
</SaveIONConnectionStrings>
</Attached>

=============================

Any information or clue about something to try would be very much appreciated...

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Attempts to install "EGX300 to PME ETL" result in "Error encountered running SaveIONConnectionStrings hm.ExecuteMethod return null" (24)

sesa57310Attempts to install "EGX300 to PME ETL" result in "Error encountered running SaveIONConnectionStrings hm.ExecuteMethod return null" (25)

Schneider Alumni (Retired)

Posted: ‎2015-03-0403:17 PM

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‎2015-03-0403:17 PM

Resolved it myself. Here is how:

=====================

During the installation, the path to the ETL folder suggested by the installer is the following:

C:\Program Files\Schneider Electric\EGX300 to Power Monitoring Expert ETL

I have to admit that I was not being very careful to inspect this path during the install process and I missed the fact that the default path for PME is, in fact, in the "Program Files (x86)" folder instead. After correcting this, the installation proceeded smoothly.

C:\Program Files (x86)\Schneider Electric\EGX300 to Power Monitoring Expert ETL

Reply

Attempts to install "EGX300 to PME ETL" result in "Error encountered running SaveIONConnectionStrings hm.ExecuteMethod return null" (26)

Attempts to install "EGX300 to PME ETL" result in "Error encountered running SaveIONConnectionStrings hm.ExecuteMethod return null" (27)Tom_StevensonAttempts to install "EGX300 to PME ETL" result in "Error encountered running SaveIONConnectionStrings hm.ExecuteMethod return null" (28)

Picard

Posted: ‎2015-03-0509:59 AM

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‎2015-03-0509:59 AM

Thanks Darren.

Tom

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Attempts to install "EGX300 to PME ETL" result in "Error encountered running SaveIONConnectionStrings hm.ExecuteMethod return null" (29)

Attempts to install "EGX300 to PME ETL" result in "Error encountered running SaveIONConnectionStrings hm.ExecuteMethod return null" (30)sesa56543_bridgAttempts to install "EGX300 to PME ETL" result in "Error encountered running SaveIONConnectionStrings hm.ExecuteMethod return null" (31)

Commander

Posted: ‎2015-03-0510:45 AM

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‎2015-03-0510:45 AM

Thanks for your detailed post Darren. And thanks for letting me know Tom.

It looks like the installer is encountering an error while trying to write the connection strings entered in a previous installer screen to a config file in the ETL directory. This is likely due to a difference in write permissions for the two paths you listed.


I'll add a work item to our backlog and will review it with my PO in the next sprint planning meeting. It will be a candidate for an upcoming sprint.


I've not seen this behavior myself but I will try to repro as soon as this work item becomes active. It sounds like you have successfully worked around it but we'll want to review this behavior.


Regards,

Kyle

Reply

Attempts to install "EGX300 to PME ETL" result in "Error encountered running SaveIONConnectionStrings hm.ExecuteMethod return null" (32)

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Attempts to install "EGX300 to PME ETL" result in "Error encountered running SaveIONConnectionStrings hm.ExecuteMethod return null" (2024)

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